Privacy Policy — Izzarial Serrano
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Privacy Policy

Effective Date: April 2026  ·  Irving, TX  ·  Last Updated: April 2026

This Privacy Policy explains how Izzarial Serrano ("I," "me," or "my") collects, uses, and protects information submitted through this website. By using this site or submitting any form, you agree to the practices described below.

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Information I Collect

Through the Inquiry Form, I may collect:

  • Your name and contact information (email, phone)
  • Company or production name
  • Event details — date, location, role needed, rate expectations
  • Any additional notes or details you provide

Through the Recommendation Form, I may collect:

  • Your name, company or title, and email address
  • Your written responses to recommendation questions or open text

Through the Resume Request, I may collect:

  • Your name and email address as provided in your inbound message

I do not collect payment information, government ID, or sensitive personal data through this site.

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How I Use Your Information

Information you submit is used solely for the following purposes:

  • To respond to your inquiry about availability for a gig or production role
  • To send your requested resume
  • To follow up on submitted recommendations
  • To maintain records of professional contacts and inquiries

I do not use your information for advertising, remarketing, or any commercial purpose unrelated to AV production work.

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How Your Information Is Stored

Inquiry and form data submitted through this site is routed to the IMI platform, a secure CRM system used for contact management and follow-up. Your information is stored securely within that system and is accessible only to me.

I do not sell, rent, trade, or otherwise share your personal information with third parties, except as required by law or to fulfill a direct service request (such as forwarding contact details for a production booking).

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Cookies and Tracking

This site does not use tracking cookies, analytics pixels, or third-party advertising scripts. No behavioral data is collected about how you navigate this site.

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Third-Party Services

This site is hosted on a third-party platform. By using this site, you are also subject to that platform's privacy practices. Form data is processed through the IMI platform. Neither service has been granted permission to use your data for their own marketing purposes under my account configuration.

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Your Rights

You have the right to:

  • Request a copy of any personal information I hold about you
  • Request correction of inaccurate information
  • Request deletion of your information from my records

To make any of these requests, contact me directly at [email protected] or (718) 506-6580.

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Data Retention

I retain inquiry and contact information for a reasonable period to manage professional relationships and follow up on open inquiries. If you are not booked and have no ongoing relationship, your information may be retained for up to 12 months before being removed from active records.

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Children's Privacy

This site is intended for production companies, event coordinators, and professionals in the AV and live events industry. I do not knowingly collect information from anyone under the age of 18.

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Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be reflected on this site with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

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Contact

For any questions about this Privacy Policy or how your information is handled:

Izzarial Serrano
Irving, TX 75038
[email protected]
(718) 506-6580